Terms and Conditions
Welcome to MustardSky Asia LLP (“MustardSky”). MustardSky provides the content and services available on the website www.mustardsky.asia to you subject to the following terms and conditions
ACCESSING THIS SITE
By using and accessing this site, you confirm that you are either more than 18 years of age or possess legal parental consent to form a legally binding contract. If you are acting on behalf of an organisation, you are authorised to agree to these Terms and Conditions on that organisation’s behalf and bind them to these Terms and Conditions
If you access and use site outside of Singapore, you do so on your initiative and are responsible for the compliance with Singapore law.
USE OF THIS SITE
We will ensure that site is available at all times, except during periods of updates and maintenance
We cannot guarantee that the site or any individual function or feature of the site will always be error free.
You are using this site for own non-commercial personal use. You must not be using this site for the following purposes:
- Unlawful and fraudulent activities which infringes the rights of Mustardsky and others;
- Tamper with or obtain access to this site;
Introduce to the site any virus, worms and any harmful code;
- Misrepresent or impersonate any person or entity, including a registered user or employee of Mustardsky;
- Use, reproduce, copy, modify or create or other means of exploit of the site and contents for any purpose without prior approval and written notice;
- Remove any copyright, proprietary rights, and trademark from the site and materials originating from the site
ACCURACY OF MATERIALS AND CONTENT
All information on this site is true and complete subject to typographical errors, pricing errors and other inaccuracies. We will endeavour to correct any errors soonest possible. We reserve the rights to:
Correct all errors, inaccuracies and omissions;
Edit prices, content, promotional offers, product descriptions, stories, event photos, corporate information without any obligation to provide notice
Withdraw products, end promotions, features
Not guarantee that all products will be in stock at all times
Limit types/colours/sizes of products and purchase quantities of promotional products at any time without prior notice given to you
DELIVERY & SHIPPING/POSTAGE
We ship worldwide and all deliveries and its cost are stated upon checkout. We endeavour to optimise and even reduce shipping cost by periodically review rates of our service providers and find cheapest shipping rate options for you
FREE shipping for all purchases above $100 in Singapore
The estimated delivery time for your order is within 2 weeks from date of checkout
All deliveries will be made by a third party carrier unless otherwise stated. Mustardsky will not be held responsible for any delivery unclaimed or claimed from recipient’s end.
You are advised to provide accurate mailing addresses and contact details for the third party courier to ensure safe delivery of your order(s).
In the event you fail or refuse to accept delivery, we will, at our sole discretion contact you and agree on the appropriate follow up actions to resolve the issue
You can pay for your orders via Paynow or SQQR payment gateway
You confirm that any payment information you provided is true, correct and accurate.
You will pay for the relevant shipping or postal charges of your orders via the site
REFUNDS AND EXCHANGE
All sales are final and non-refundable or exchangeable
In the event a product is proven to be damaged at point of receipt, an exception may be made to replace the product. This exception is made at the sole discretion by the management of Mustardsky. You will have to bear the cost of shipping back product to us.
Termination of Terms
These terms and conditions are effective until they are terminated. We may, at our sole discretion, terminate your access to the site any time and you will have no rights to bring any claims against us.
These Terms and Conditions are governed by and construed in accordance with the Laws of the Republic of Singapore. You accept and agree to submit to the exclusive jurisdiction of the courts of the Republic of Singapore in respect of any dispute or difference arising out of and/or in connection with the Terms and Conditions.